FREQUENTLY ASKED QUESTIONS

Motorlease UK acts as a credit broker, not a lender.

Our role is to:

• Help you find a suitable vehicle

• Explain available leasing options

• Introduce you to a panel of finance providers

• Support you throughout the application process

• Assist with vehicle delivery and ongoing queries

• Offer support thereafter

We do not lend money directly or provide finance ourselves.

No.

Cranswick provides access to the employee benefit platform, but your lease agreement will be with the relevant finance provider and leasing company.

The finance provider owns the vehicle throughout the agreement and will be named in your leasing documentation.

Cranswick Motoring is a vehicle leasing benefit provided to Cranswick colleagues in partnership with Motorlease UK.

Motorlease UK manages the vehicle leasing process, helping you find a suitable vehicle and introducing you to approved finance providers where required.

Motorlease UK helps arrange your lease, but the finance provider supplies the funding and owns the vehicle.

This is common within the vehicle leasing industry.

Think of Motorlease UK as your leasing specialist, while the finance provider is the company providing the finance agreement.

The vehicle is owned by the finance provider or leasing company that supplies your agreement.

You have use of the vehicle for the duration of your lease, subject to the terms of your contract.

At the end of the agreement, the vehicle is returned to the leasing company unless an alternative arrangement is available.

No.

Motorlease UK does not charge a fee for its consumer credit services.

There are no administration fees for arranging your lease through the Cranswick Motoring platform.

This benefit is available for eligible Cranswick colleagues.

Leasing can provide access to newer vehicles with predictable monthly payments, without needing to worry about selling your car in the future.

This depends on the type of contract taken but usually you can either hand the car back, extend the contract or purchase the vehicle from the finance company (dependent upon the funder).

We offer free UK mainland delivery to home or work. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.

Yes.

All finance applications are subject to status and will usually involve a credit assessment by the finance provider.

Approval cannot be guaranteed and is based on the lender's own criteria.

Additional information or guarantees may be required in some circumstances.